Summer 2020


Goal: Assist vacation rental guests in solving maintenance issues Twiddy 1 Twiddy 2
Challenge: Deliver fast service across > 500 rental homes solving different issues each day, dealing with frustrated guests, new maintenance tasks Twiddy 3 Twiddy 4
Success: Completed >1000 work orders across hundreds of different homes

Hardware and Software Tools

Wifi Plumbing Pickup